Privacy Statement
Customer Care
I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.
Privacy & Safety
Mooncharel respects your privacy and your desire to understand how your information will be handled and used. This Privacy Statement explains how we collect, use and store your information. Using your information in a way that you are comfortable with and keeping your information secure are integral parts of the luxury experience we aim to provide. Mooncharel ensures that all information protection and customer legislation standards are met when handling any of your personal information.
Which data do we collect?
Mooncharel collects and uses information about you to ensure the provision of a lasting luxury experience. When you make a purchase on mooncharel.pl or register an online account, we collect information about you, including:
- your name;
- company name;
- contact details;
- delivery address;
- Chamber of Commerce number;
- bank account number;
- Payment Card information such as name and number, expiration date;
- password (for online customer account);
- IP-address.
Mooncharel may also need to ask for additional information from you, e.g. to prevent fraudulent transactions, to comply with anti-money laundering obligations for high value transactions, or to ensure compliance with legal obligations.
How do we keep your information secure?
We make sure that we have information security measures in place to keep your information secure.
We transmit your personal data securely using encryption. This applies to your order and your customer login. We do this using the coding system SSL (Secure Socket Layer). We also use technical and organisational measures to secure our website and other systems against loss, destruction, access, change or dissemination by unauthorised persons.
Where we ask third parties to work on our behalf, before sharing information we always make sure that they have sufficient information security measures in place.
Payment Methods
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Credit / Debit Cards
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PAYPAL